Privacy policy

1. Introduction

At HSRCPAY, protecting your privacy is one of our highest priorities. This Privacy Policy explains what personal information we collect, how we use it, and when we share it when you use HSRCPAY services.

HSRCPAY is operated by Phine Up LLC. This policy is prepared in line with Turkey's Law No. 6698 on the Protection of Personal Data ("KVKK") and the European Union General Data Protection Regulation ("GDPR").

2. Company Information

This service is provided by Phine Up LLC:

• Company name: Phine Up LLC
• Founder: Mustafa Hasircioglu (Founder & CEO)
• Address: 30 N Gould St # 45126, Sheridan, WY 82801, United States
• Contact: info@hsrcpay.com

3. Personal Data We Collect

To provide our services, we may collect the following personal data:

• Identity data: Name, surname, email address, phone number
• Account data: Username, password (encrypted), account preferences
• Payment data: Payment history, billing details, card data (processed in a PCI-DSS compliant manner)
• Technical data: IP address, browser information, device details, usage logs
• Transaction data: Payment transactions, API usage, service usage data

4. How We Use Data

We use the personal data we collect for the following purposes:

• Processing your payments and providing payment gateway services
• Managing your account and providing customer support
• Implementing security measures and preventing fraud
• Fulfilling our legal obligations
• Improving our services and performing analytics
• Sending you important notices and updates

5. Data Sharing

We share your personal data with third parties only in the following cases:

• Payment providers: Banks and payment processors to complete transactions
• Service providers: Cloud infrastructure, analytics, and customer support services
• Legal requirements: Court orders, legal regulations, or public safety requirements
• Business partners: Limited data sharing with partners when you give consent

6. Data Security

We apply industry-standard security measures to protect your personal data:

• Data in transit protected with SSL/TLS encryption
• Envelope encryption for multi-layer data protection
• PCI-DSS Level 1 compliance
• Regular security audits and penetration tests
• Access controls and authentication mechanisms
• Regular backups and disaster recovery plans

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our services and user experience. You can manage cookie preferences in your browser settings.

8. Your KVKK and GDPR Rights

Under KVKK and GDPR, you have the following rights:

To exercise these rights, contact us at info@hsrcpay.com.

• Right to access your personal data
• Right to request correction of your personal data
• Right to request deletion of your personal data
• Right to object to processing
• Right to data portability
• Right to give or withdraw consent to processing

9. Data Retention

We retain your personal data for as long as required by our legal obligations and business purposes. When you close your account, your data is securely deleted after applicable legal retention periods end.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from anyone under 18. If we discover such data, we delete it promptly.

11. Policy Changes

This Privacy Policy may be updated from time to time. We will notify you by email about material changes. The current version is always published on this page.

12. Contact

If you have questions or concerns about this Privacy Policy, you can reach us at:

• Email: info@hsrcpay.com
• Phone: 0850 303 28 63
• Address: 30 N Gould St # 45126, Sheridan, WY 82801, United States